Frequently Asked Questions
Mergix is an online platform, which helps you deal with duplicated contacts on the Android, iOS and Windows devices.
No, Mergix is working on the cloud. It is a completely online tool.
Yes, it is possible to restore the latest backup. We are making backups of your data before any processing. If you do not have a Google account (to store the data), you will be informed with a message before the processing.
Mergix does not store any personal data on its servers. All backups are stored in your Google account. Mergix is a totally safe online tool.
Premium subscription allow you to add as much devices as you want. Only one device can be added to Mergix Free subscription.
Yes, the number of connected devices is limited to one. The free version user are not able to process junk and similar contacts.
Contacts that have identical information in some fields, as well as some different information, too.
Contacts are considered as junk, if no more than one field is filled with information.
Contacts are considered as duplicates, if both have identical information.
Now Mergix supports Apple, Google, Exchange (Office 365) services. Autodiscovery of credentials must be turned on.
Yes. Now, Mergix is only available to US and English speaking countries, we plan to roll other languages and countries within a year.
Yes. Please contact us for details.
1-day Premium subscription allows you to use all Mergix features for one day.
Yes, you can cancel your subscription anytime, there is no commitment.
No, when you subscribe to longer Mergix subscription plans, you will be billed yearly or monthly (depending on the plan).
To upgrade to a Premium subscription plan visit the pricing page or go to "user account" tab in the Mergix application website.
All your payment information is encrypted and protected by SSL certificate issued Norton Security. Mergix is not an online address book, since no contacts are stored* on Mergix servers (we use secure Microsoft Azure as our cloud app and storage provider).
No one can see your contacts, as Mergix and 4Team Corporation does not store your data after the job is done, preventing the risk of exposing your contacts by storing them online on some third-party sites.
You can have support simply by clicking the “Start Live Chat” button. You can find this button on the right-hand side of all pages.